Videos

July 3, 2024

Fort Drum MEDDAC Welcome Video

Video highlighting various service provided at the U.S. Army Medical Department Activity, Fort Drum, New York.

July 2, 2024

What is MHS GENESIS Patient Portal?

Introduction to the MHS Genesis Patient Portal site

July 1, 2024

MHS GENESIS Appointment Walkthrough

A short video tutorial on how to navigate the MHS GENESIS Patient Portal in order to make, change, or cancel a medical appointment.

June 30, 2024

Technical support for MHS GENESIS

MHS GENESIS – the modern electronic health record that features a patient-focused Portal providing access to your medical records. Since this is a new electronic health record, there are bound to be questions and technical issues with the system. For technical assistance with issues accessing the Patient Portal, beneficiaries are encouraged to contact the Defense Manpower Data Center web support by calling 800-368-3665.

June 29, 2024

MHS Genesis: DS Logon

DS Log on is a website that gives you access to over 20 portals to help you manage your benefits. DSLog on can help you enroll in TRICARE plans, apply for benefits online, check claim status, access your health record patient portal and more. Sign up for your free account. For more information, go to https://tricare.mil/dslogon.