Appointments & Referrals

Health Care for Soldiers

 Primary care with the medical clinic designated by their unit. To schedule a primary care appointment, please call 315-772-2778 or 1-888-838-1303.

Health Care for Non Active Duty Prime Enrollees & Family Members

TRICARE beneficiaries are assigned a Primary Care Manager at the Guthrie Primary Care Clinic, P11050 Mt Belvedere Blvd. Please call 315-772-2778 or 1-888-838-1303 for appointments.

Women’s Health Care

The OB/GYN services are by referral only from your Primary Care Manger. The OB/GYN Department is located off-post, at Suite 202, 826 Washington Street, Watertown. The office is located adjacent to the Samaritan Medical Center.
For more information or directions please call 315-785-4624.

MHS GENESIS Patient Portal

You can make Primary Care appointments, check lab results and even order your pharmacy refills using the MHS GENESIS Patient Portal, 24 hours a day, 7 days a week. The website is https://patientportal.mhsgenesis.health.mil

AFTER HOURS:

Please call 315-772-2778 and choose the option to be transferred to the Tricare Nurse Advice Line. All patients who need a referral to Urgent Care are required to be triaged by an RN.

  Call

315-772-2778

Or

1-877-TRICARE

EMERGENCY:

Patients who are experiencing an emergency medical situation should report to the nearest hospital emergency room or call 911. Local area hospitals with emergency services include:

Samaritan Medical Center, 830 Washington St., Watertown, 315-782-4100

Carthage Area Hospital, 1001 West St., Carthage, 315-493-1000

Lewis County General Hospital, 7785 North State St., Lowville, 315-376-5200

River Hospital, 4 Fuller St., Alexandria Bay, 315-482-2511

EJ Noble Hospital, 77 West Barney St., Gouverneur, 315-287-1000