Appointments & Referrals
Health Care for Soldiers
Primary care with the medical clinic designated by their unit. To schedule a primary care appointment, please call 315-772-2778 or 1-888-838-1303.
Health Care for Non Active Duty Prime Enrollees & Family Members
TRICARE beneficiaries are assigned a Primary Care Manager at the Guthrie Primary Care Clinic, P11050 Mt Belvedere Blvd. Please call 315-772-2778 or 1-888-838-1303 for appointments.
Women’s Health Care
The OB/GYN services are by referral only from your Primary Care Manger. The OB/GYN Department is located off-post, at Suite 202, 826 Washington Street, Watertown. The office is located adjacent to the Samaritan Medical Center.
For more information or directions please call 315-785-4624.
MHS GENESIS Patient Portal
You can make Primary Care appointments, check lab results and even order your pharmacy refills using the MHS GENESIS Patient Portal, 24 hours a day, 7 days a week. The website is https://patientportal.mhsgenesis.health.mil
Please call 315-772-2778 and choose the option to be transferred to the Tricare Nurse Advice Line. All patients who need a referral to Urgent Care are required to be triaged by an RN.
Patients who are experiencing an emergency medical situation should report to the nearest hospital emergency room or call 911. Local area hospitals with emergency services include:
Samaritan Medical Center, 830 Washington St., Watertown, 315-782-4100
Carthage Area Hospital, 1001 West St., Carthage, 315-493-1000
Lewis County General Hospital, 7785 North State St., Lowville, 315-376-5200
River Hospital, 4 Fuller St., Alexandria Bay, 315-482-2511
EJ Noble Hospital, 77 West Barney St., Gouverneur, 315-287-1000