The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

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Contact Us

Online:
https://my.mhsgenesis.health.mil/

Appointment Line:
1-888-838-1303

MHS Nurse Advice Line:
1-800-TRICARE, option #1

Patient Service Center:
315-772-4435

Patient Advocate:
315-772-4655
dha.drum.guthrie-ahc.mbx.patient-advocate@health.mil

Don't forget to keep your family's information up to date in DEERS!