Urgent & Emergency Care

The U.S. Army Medical Department Activity (MEDDAC), Fort Drum, NY, does not provide emergency or urgent care. The MEDDAC operates in a unique healthcare ecosystem where local healthcare facilities provide emergency and urgent care services through the TRICARE network at local healthcare facilities.

For all primary and specialty care appointments at the Guthrie Ambulatory Health Care Clinic or Troop Medical Clinics, please call the MEDDAC appointment line at 1-888-838-1303.

Urgent Care​

• If after duty hours or away from the local area, Family members are authorized unlimited urgent care visits to a TRICARE prime network UCC without a referral.
• Active Duty service members MUST HAVE a referral to visit an Urgent Care Clinic, otherwise they will receive a bill for the services.
• Must call the 24/7 MHS Nurse Advice Line at 1-800-TRICARE (874-2273) to request a referral.
• Follow-up with your primary care manager (PCM) after any UCC visit.

Emergency Care (Life, Sight or Limb)​

• Go to the nearest Emergency Room (ER).
• No referral or authorization required.
• Call an ambulance if needed.
• Follow up with your PCM.
• Notify PCM within 24-72 hours after your ER visit.

Area Urgent Care Clinics

Watertown Urgent Care   457 Gaffney Dr. Watertown, NY 315-779-2273 Monday-Friday 8 a.m. to 7:30 p.m. Saturday-Sunday 8 a.m. to 5:30 p.m.	River Hospital Convenient Care    4 Fuller St. Alexandria Bay, NY 315-482-1125 Monday-Friday 8 a.m. to 6 p.m. Saturday 9 a.m. to 3 p.m.	Lowville Medical Associates LLP   5402 Dayan St. Lowville, NY 315-376-4600 Monday-Sunday 8 a.m. to 8 p.m. (Closed on Thursdays)
Carthage Area Hospital  Walk-in Clinic 22075 Constitution Dr. Carthage, NY 315-519-5830 Monday-Friday 9 a.m. to 5 p.m.	Quick Med Urgent Care 727 Washington St. Watertown, NY 315-785-7009 Monday-Sunday 9 a.m. to 9 p.m.