Laboratory

Clinical Laboratory Science deals with the performance of laboratory analyses used in the diagnosis and treatment of disease, and in the maintenance of health. Medical laboratory personnel are responsible for the performance of these tests. Our facility has a staff of certified professionals working in the areas of Reception (phlebotomy area), Chemistry, Hematology, Urinalysis, Microbiology, Blood Bank, and Shipping Department.
The goal of the Laboratory Service Section is to ensure the medical readiness of our forces and facilitate the total health care of our beneficiaries through a customer-focused commitment to quality care. We provide laboratory services that set the standard for medical readiness, integrated health care, and service member and family support. We treat our customers and ourselves with dignity and respect, courtesy and compassion, honor and integrity. We are "Committed To Those We Serve."

Laboratory Policies

• Patients requiring lab services MUST have proper identification (military ID) with them. Children age 10 years and up are required to have a military ID (refer to DEERS/ID Cards site: https://home.army.mil/drum/index.php/about/Garrison/directorate-human-resources/MPD/personnel-processing-branch-ppb/deers-id-cards). Accurate patient identification is required (patient identifiers are NAME and DOB). 

• Patients requesting information regarding laboratory results or other confidential lab information will be referred to their Health Care Provider, Clinic or Patient Administration Division (PAD). Confidential laboratory information will not be given out due to established policies, regulations and mandates by law. (Please notify your Health Care Provider if you have any questions). 

• Outside civilian providers (providers whose office is not within the premises of a military treatment facility) receive laboratory tests results via mail and/or fax. 

• Patients should ensure that your Health Care Provider places your order into the computer.

• All specimens must be submitted in properly labeled container with patient's name, date of birth, DOD ID, and date/time.

• Lab cannot accept used needles. Please contact the Pharmacy for proper disposal procedures. Pharmacy Questions: 315-772-4036

• For safety reasons, no children are allowed in the phlebotomy room except those children whose blood is to be drawn. Parents/guardians are responsible for the safety of minors while in the facility.  

Appointments

• Glucose Tolerance Tests (more than 1 hour) are the only tests required to have an appointment. Call 315-772-5381 for an appointment. Your provider may request a special diet to be taken prior to the test. 

• Appointments are not necessary for one-hour glucose tests.

• Fasting means no food or drink for 10-12 hours prior to having your blood drawn. It is OKAY to drink ONLY WATER while fasting. 

Test Information

•  24-hour Urine & Stool tests ordered by your provider: Come to the Laboratory to receive your container and instructions for collecting. 

• The Laboratory performs sperm counts on semen collected after a patient has had a vasectomy if requested by the Health Care Provider. 

• If your provider has ordered a semen analysis, he/she will input a referral to go to another site/location. Guthrie Ambulatory Health Care Clinic Laboratory personnel can give you instructions on collection, but they do not perform this type of test in its facility. 

• For instructions on tests that have certain requirements before collection, please check with your Health Care Provider or call our Reception Desk at 315-772-5381 for instructions. You may also stop by the lab for information/instruction sheets.  

Results

• Your laboratory test results will be sent electronically to the ordering health care provider.
• You can also view your completed results at https://patientportal.mhsgenesis.health.mil/
• Please do not call the lab for your results as we cannot release the results over the phone. We will direct you to the portal or our Patient Administration section.

Pregnancy Tests:

Walk-in pregnancy tests:  If you are trying to determine if you are pregnant, please come to the Laboratory and request a walk-in pregnancy test.

• The Laboratory staff will order the test and get the process started for a referral if required.
• You can only do one walk-in pregnancy test every 14 days. Lab will not order if within the 14 days of your last pregnancy test.
• The results will be posted at the following location for you to view: https://patientportal.mhsgenesis.health.mil/
• The results/referral process: A team of providers will receive your results the next business day. A nurse/provider will contact you within 72 business hours with the results and what you will need to do next. If you have not been contacted within 72 business hours, then please call the appt line at 315-772-2778 or 888-838-1303 and the call representative can put a message to your provider/care team.

​Birth control or procedure: Your provider must order the pregnancy test if the test is required for birth control or a procedure.  A walk in contraceptive clinic is now available at Guthrie Primary Care Clinic.

Unsatisfactory Specimens

• Urine not refrigerated or collected with proper preservative

• Specimen obviously contaminated

• Specimen delivered after required delivery time

• Specimen placed in wrong container

• Specimens which have been labeled improperly