The staff of the Primary Care Clinic recognizes the individuality of the patient and uniqueness of each case. We believe we should provide comprehensive quality medical care with particular emphasis of the family unit.
The goal of the Primary Care Clinic is to provide assessment, diagnosis, and treatment of physical or psychosocial problems, to promote quality patient care through integration of scientific medical principles, to include the patient and the family in planning and implementation of the patient’s care.
The Primary Care Clinic provides comprehensive medical care to all eligible health care beneficiaries. Priority is given to active duty Soldiers and TRICARE Prime enrollees. Authorized medical care shall include, but is not limited to, acute and chronic care of pediatric and adult patients, physical examinations, health-related career screening and immunizations, non-operative gynecological diagnosis and treatment, minor surgical procedures and surgical follow-up and newborn care.
- Sore throat, colds, flu and fever
- Urinary tract infections
- Yeast infections
- Ear or sinus infections
- Vomiting, diarrhea and nausea
- Pink eye
- Rashes / skin infections
- Seasonal allergies
- Insect bites
- Minor wound care
- Simple burns and cuts
- Strains, sprains, aches and pains from minor trauma
When Should You Go to the Emergency Department?
- Chest pain
- Trouble breathing
- Throat swelling
- Severe, unrelenting abdominal pain
- Excessive vomiting or diarrhea
- Uncontrolled bleeding
- Choking, or suspected foreign body aspiration
- Poisoning, or accidental overdose of medicines
- Sudden, very severe headaches
- Sudden slurred speech or weakness of arms or leg seizures, loss of consciousness or prolonged confusion
- Severe and/or extensive burns
- Head or back injuries
- Any injury after a motor vehicle accident
- Broken bones
In summary, a good way to decide if you should call the clinic or visit a hospital Emergency Department (ED), is to ask yourself, “Would I go to a Doctor's office for this?"
If you believe your condition is serious or life-threatening, call “911” or visit the nearest ED.
Behavioral Health Concerns
If you or someone you know has already attempted suicide and there is a life-threatening emergency, the first response should be to call 911. For other urgent Behavioral Health concerns, specialists are available during normal duty hours (Monday - Friday, 7:30 a.m. - 3:30 p.m.) at the Fort Drum USA MEDDAC Behavioral Health Department, P36 First St. West, for walk-in appointments.
If you or someone else is in crisis, Call the 988 Lifeline.
Army Medicine Secure Messaging Service
Patients now have the option to communicate with Guthrie Clinic online using the Army Medicine Secure Messaging Service (AMSMS) provided by Relay Health. They can still call the clinic or come in for a face-to-face office visit, and the central appointment line is still available at 1-888-838-1303 or 315-772-2778. However, those who opt to utilize AMSMS can: Consult their doctor (web visit); request an appointment; request medication refills; request a lab or test results, and send a note to their doctor.
If you require a referral, please contact your Primary Care Provider.